This policy explains refund terms for services provided by Taskorax, including:
Car inspection and purchase
Shipping and spare parts
Medical and cosmetic consultations
Personal assistance and task services
By using the app, you agree to this policy.
Car Inspection Before Purchase:
Full refund if the user decides not to proceed before inspection begins.
Partial refund if the inspection has already started and the car is not purchased, covering field and transport costs.
If the user purchases the car after inspection, inspection cost is included in the total car price, as part of the service Taskorax provides to accompany the user and ensure transparency.
Car Purchase:
Taskorax is not an official seller or agent; services are strictly facilitation and accompaniment.
Funds sent to the seller are under the user’s supervision.
Any additional shipping or customs fees are the responsibility of the user.
After purchase completion, refunds are not available unless cancellation occurs before payment reaches the seller.
Full refund if the order is cancelled before shipment.
Partial refund after shipment according to shipping provider policies.
Any customs or additional charges after cancellation are the user’s responsibility.
Full refund if cancelled at least 24 hours before the appointment.
Partial or no refund if cancelled within 24 hours or after the consultation starts.
Free consultations or initial sessions are non-refundable.
Full refund if the task is cancelled before starting.
Partial refund if the task has started, covering staff time and effort.
Submit refund requests via the app or support email.
Taskorax will review and respond within 24–48 hours.
Refunds are processed using the same payment method as the original transaction.
Services involving third-party providers may have their own refund policies.
Taskorax is not responsible for delays or deductions caused by banks or intermediaries.
Taskorax is not a seller or official agent of any car or product.
Services are facilitation and accompaniment only, including inspection, evaluation, negotiation, and documentation.
Users are fully responsible for final purchase decisions.
Taskorax does not assume direct liability for defects after delivery, as the service is limited to providing detailed reports and support for transparency.
